Privacy Notice

We are committed to protecting your privacy when you use our online or other services ("Services").

Please read this Privacy Notice (“Notice”) carefully as it contains important information to help you understand our practices regarding the use of your personal information by PTP Group Limited.

PTP Group Limited and associated companies (“PTP” or “the Group”) are committed to complying with internationally recognized standards of privacy protection and applicable data privacy and security laws in the countries in which we operate. PTP’s registered address is at << 2 Leman Street, London, United Kingdom, E1W 9US>>. In this Notice, references to “we”, “us” or “our” are references to PTP.

This Notice applies to all personal information we collect, use and process about you when you use our services. 

We may collect and process your personal information in connection with our services at the start of, and for the duration of, your relationship with us and beyond. We will limit the collection and processing of your personal information to information necessary to achieve one or more legitimate purposes, as identified in this notice. We may collect the following personal information about you:

We collect your personal information in a variety of ways, such as:

• Through interactions with you when you enquired about or purchased our services from us, requested information or assistance from us, registered to attend or attended one of our events or similar
• Through activity on our website such as submissions from you via our website or website usage details collected automatically
• Through interactions with our clients due to your role in your organisation
• Through interactions with third parties such as industry, trade or regulatory bodies
• From third party service providers acting on our behalf in connection with the services we provide
• From publicly available sources including social media (LinkedIn, Facebook, Twitter), your organisation's website, the press, the electoral register, company registers and online search engines
• From automated technologies or interactions that collect technical data about your equipment, browsing actions and patterns such as cookies, server logs or other similar technologies

We will only use and share your personal information where it is necessary for us to carry out our lawful business activities. Your personal information may be shared with and processed by other PTP Group companies. PTP collects and processes your personal information for purposes detailed below:

If you do not provide us with your personal information when requested, it may prevent us from being able to carry out the tasks listed above.

When you visit our Websites, we may automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Websites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Websites. You cannot be identified from this information and it is only used to assist us in improving our Websites.

Please also read our Cookies Policy which explains what cookies we use.

PTP will not share, sell, or rent your personal information to third parties.

PTP may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of PTP, its staff and its Websites, visitors to the Websites and customers of our Services.

We operate globally and we may transfer your personal information between PTP Group companies to help us operate our business efficiently and to provide you with our products and services. Third party service providers may process your personal information in connection with a service, they provide to us. When we share your personal information between PTP Group companies or with third parties, they may be located outside of the jurisdiction in which your personal information was collected. This means personal information collected in one jurisdiction may be transferred, stored, and processed outside the country of origin and where privacy laws differ. We only make these arrangements or transfers where we are satisfied that adequate levels of protection are in place to protect your personal information. For these transfers, we have the relevant legal safeguards in place, including (1) an Adequacy Decision in favour of the country of destination, (2) contractual arrangements based on Standard Contractual Clauses (“SCC”) pre-approved by the European Commission (or otherwise consistent with the requirements of the relevant jurisdiction) or Binding Corporate Rules (“BCR”) binding on the exporter and importer, plus a corresponding “transfer impact assessment” (“TIA”) and supplementary measures, or (3) an Article 49 exemption to the rules such as explicit consent that allows us to perform these transfers. 

Following the EU’s Adequacy Decision granted on 10 July 2023, the EU-US Data Privacy Framework (“DPF”), allows self-certified US businesses to freely receive personal data from the EEA without further measures. This means that for some transfers to the US, SCCs, TIAs and supplementary measures will no longer be required.

We place great importance on the security of all information associated with our customers. We invest appropriate resources and use reasonable technical and organization measures, in compliance with applicable laws, to protect your personal information from unauthorized access, unlawful processing and against accidental loss, destruction or damage. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized personnel have access to your personal information.

Our website uses secure server software (SSL) to encrypt financial information you input before it is sent to us. We will do our best to protect your personal information, however we cannot guarantee the security of your data sent over the internet or by email. We cannot be held responsible for unauthorized or unintended access that is beyond our control.

Information which you submit via our Websites or Services is stored in our computer data centres located in Europe, Americas and the Middle East. Our systems are compliant with the appropriate privacy and data protection laws.

We will retain your personal information for as long as necessary to fulfil the purpose for which it was collected, such as providing our services, or as required by applicable laws or regulations. Our retention periods are driven by legislation and / or business need. If there is no legally defined retention period for personal information, we will determine an appropriate retention period. We will take reasonable steps to destroy personal information we hold if it is no longer needed. Retention may extend beyond the termination of our relationship with you.

Our Website contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. PTP is not responsible for the privacy policies or the content of such sites.

We keep our Notice under regular review to make sure it is up to date and accurate. Please refer to this Policy regularly to review any amendments. We reserve the right to update this Notice at any time, and we will provide you with a new Notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

It is very important to us that we provide you with the highest level of service. In order to help us do this, PTP may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please email us at info@ptpscheme.com

Please email info@ptpscheme.com to action a privacy right.

If you would like to complain about how we have handled your personal information, please contact us at info@ptpscheme.com. If you are unhappy with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority:

• In the UK the supervisory authority is The Information Commissioners Office (ICO). To raise a complaint please visit their website https://ico.org.uk/make-a-complaint/
  
  • In the EU details of the national data protection supervisory authorities can be found on the European Data Protection Board website at https://edpb.europa.eu/about-edpb/about-edpb/members_en. Contact information for the supervisory authorities may be found here: EU Data Protection Authorities
  
  • In the United States the Federal Trade Commission (FTC) has authority to enforce privacy laws and take actions to protect consumers. You can report fraud, scams, and bad business practice on the federal government's website at https://reportfraud.ftc.gov/. Many US states also have their own data privacy and security laws, and state attorney general offices are responsible for overseeing these laws. State attorney general office contact details can be found at https://www.usa.gov/state-attorney-general.

If you would like to speak to us about data protection you can do so by email or post using the details below:

Email:                  info@ptpscheme.com
Postal address: Webmaster, PTP
                           Rosewell House
                           Connect Business Park
                           Newbridge
                           EH28 8QJ
                           UK